|Info & Care||1. For long life, it is recommended to dry clean all silk sarees by a reputed dry cleaner, be it silk sarees of Hanloom, Powerloom, Printed, Crepe or Chiffon.
2. To prevent intermingling or mixing of colours (lighter colour body with dark colour border or vice versa) sarees have necessarily to be dry cleaned.
3. Under any circumstances, if the sarees have to be washed at home abundant caution has to be taken.
4. The first few washes should be plain cold water wash.
5. After 2 or 3 plain water wash use a good detergent and clean sarees gently.
6. Do not bundle and leave the saree for a long time in wet condition.
7. Do not beat silk sarees while washing.
8. Do not machine wash silk sarees.
9. Dry the saree in shade and use mild iron.
|Returns & Exchange||Customer satisfaction and customer trust are vital to Pothy's success. We try to ensure that your online shopping experience is fun and satisfying and we try to follow it up by delivering you with the promised products in pristine condition. In-spite of our genuine efforts some times errors or mismanagement may happen and we apologize for the inconvenience caused to you. Hence we would like to spell out our Return Policy is case of delivery slip-ups. In case you feel that the product received is not as shown on the site or as per your expectations you must bring it to the notice of our customer service within 24 hours of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision. Refund will be processed with in 30 days. Pothy's only accepts product returns on damaged goods and wrong delivery of products. We cannot entertain any other type of product returns/exchanges. Damaged products/ wrongly delivered packages have to be returned with their Price Tag intact and should be in an unused condition. If you have received damaged products/ wrong products we request you to Contact our Representative Mrs.S. Swetha Phone No: 91 4440281133 / 44 or E-mail us at : firstname.lastname@example.org with your complaint. Upon registration of your complaint our representative will guide you on how to proceed with the product return. If you have received damaged products Pothy's will replace the same at no extra cost once we have received the original product.|